Please read these Terms and Conditions carefully before purchasing or using any of our classes, programs, or services. By accessing this website or completing a purchase, you agree to be bound by these Terms and Conditions.

These Terms apply to thebrightsidehq.com and all related services, products, digital content, and offerings provided by The Bright Side Group LLC (previously known as LaChapelle Consulting LLC) (“The Bright Side Group,” “we,” “us,” or “our”).

Intellectual Property

All course materials, including but not limited to videos, documents, presentations, exercises, branding, frameworks, and educational content, are the intellectual property of The Bright Side Group LLC.

These materials are provided solely for the purchaser’s personal and professional development and may not be copied, shared, distributed, reproduced, modified, or used for commercial purposes without explicit written consent.

No Duplication or Redistribution

Course content is intended for individual use only. Duplicating, reselling, licensing, or distributing any portion of the course materials, whether for free or for a fee, is strictly prohibited.

Login Credentials and Account Security

Each course purchase grants access to one individual only. Sharing login credentials with others is strictly prohibited.

The Bright Side Group reserves the right to suspend or revoke access without refund if unauthorized account sharing or misuse is detected.

Payment Plans

We’re happy to offer payment plans for Green Belt and Black Belt courses. Payments must be received on time according to the agreed billing schedule.

Full payment must be completed before certification is awarded.

No refunds will be offered for incomplete payment plans.

Please contact us with questions at hello@thebrightsidehq.com.

Discounts and Sales

We reserve the right to modify, discontinue, or limit promotional offers, discounts, or coupon codes at any time without notice.

No Refund Policy

We operate under a strict no-refund policy. All transactions are final.

Because our programs include immediate access to digital content and proprietary materials, purchase constitutes delivery of services. By completing your purchase, you acknowledge and accept that no refunds will be provided.

What Happens if I Can't Attend Class Due to a Personal Emergency?

We understand that emergencies can arise unexpectedly. In the event of a personal emergency:

Notification: Please inform us as soon as possible via email.

Absence Accommodation: We will work with you to provide access to missed content, where possible. This may include recording access, make-up sessions, or alternative arrangements depending on the nature of the class.

Make-Up Classes: Depending on availability and the nature of the class, we may offer make-up classes or alternative learning options.

Green Belt and Black Belt Make-up Classes: You may miss one class, but all homework assignments must still be submitted on time. If you need to schedule a make-up session, it can be arranged on a 1:1 basis for a fee of $150, payable in advance.

Please email hello@thebrightsidehq.com to discuss possible arrangements.

Certification

To receive your certification, all course requirements must be completed, including your project. For example, if the project isn’t finished, certification will not be awarded. However, we are committed to supporting you throughout your learning journey.

Results Disclaimer

We provide our classes with the intention of offering valuable knowledge and insights. However, individual results may vary. We do not guarantee specific outcomes or results.

By purchasing and accessing a class, you understand and agree that the results you achieve depend on various factors including your dedication, effort, and individual circumstances. We are not responsible for the results you obtain from implementing the techniques or strategies taught in the class.

Course Access Duration

Course access is granted for the duration specified at the time of purchase. Access is provided as a limited license, not ownership, and may be modified, updated, or discontinued at our discretion.

Access may be revoked without refund for violation of these Terms.

Limitation of Liability

To the fullest extent permitted by law, The Bright Side Group shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our services, courses, or website.

All services and content are provided “as is” without warranties of any kind, express or implied.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Washington, United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located within Washington State.

Modification of Terms

The Bright Side Group reserves the right to update these Terms and Conditions at any time. Continued use of course materials or services after changes have been posted constitutes acceptance of the revised Terms.

By completing a purchase or accessing our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Last updated on 2/12/2026