PRIVACY POLICY
Last updated on 11/4/2025
We may change this privacy notice from time to time. When we do, we will inform you via our website.
Please carefully read the following Privacy Policy of The Bright Side Group and all of its subsidiaries, successors in interest, and assigns (collectively, “The Bright Side Group,” “us,” “we”) before using thebrightsidehq.com and all related websites, products, services, and mobile applications (the “Services”) (collectively, the “Site”). By using the Site you agree to this Privacy Policy. If you do not agree, please stop using the Site.
Your privacy matters to us. This policy explains how we collect, protect, use, and share your personal information. We may update this Privacy Policy occasionally, and we will notify you by posting changes online or emailing you directly.
This Privacy Policy applies to all visitors, users, and others who access thebrightsidehq.com or interact with our Services.
Collection and Use of Personal Information
We collect information to give you a smooth and useful experience.
Personal information we may collect includes:
• Contact info: name, email address, phone number, mailing address
• Account info: username, password, course enrollment details
• Billing info: payment details processed securely through third party platforms such as Stripe or PayPal
• Business details: company name, job title if provided by you
We automatically collect website usage information including:
• IP address
• Date and time of visit
• Browser type and device type
• Pages viewed
• Operating system and network type
• General location based on browser settings
• Time spent on pages
• How you arrived on the site
We use this information to:
• Complete orders or course registrations
• Confirm purchases and send receipts
• Create and manage your user account
• Send newsletters when you sign up
• Send marketing that you have agreed to receive
• Answer questions or support requests
• Improve our website and content
• Analyze usage patterns to better serve visitors
• Show content you may find helpful
How We Protect Your Information
We work with trusted third party providers and use standard data security practices to protect your information. Even with best efforts, no online transmission is ever guaranteed secure.
Email is not always secure. Please avoid sending sensitive information by email unless you are comfortable accepting that risk.
Our Site uses SSL encryption to protect sensitive information during online transmission.
Information Sharing
We only share personal information as described here.
We may share your information with trusted service providers in the United States who help us operate the business such as:
• Website hosting
• Payment processing
• Email communication and marketing services like Mailchimp
• Course delivery platforms like Thinkific
• Analytics tools such as Google Analytics
These providers may only use your information to perform services for us.
We may also share your information when required to:
• Comply with laws such as subpoenas or court orders
• Prevent fraud or protect safety
• Enforce our rights and agreements
• When you give us permission
We may share non-personal, aggregated information for marketing or analytics. This information does not identify you personally.
Third Party Websites
Our Site may contain links to outside websites. Once you leave our Site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of all websites you visit.
Cookies and Tracking Tools
We use cookies and similar tools to improve your experience such as remembering preferences and understanding site traffic. Cookies do not collect personal information.
You may block or delete cookies in your browser settings. Some features of our Site may not function fully without cookies.
We may use social media pixels (for example Facebook or LinkedIn pixels) to tailor advertising on other platforms in compliance with those platform policies.
Use of Social Plugins
Our Site may use plugins from services like Facebook, LinkedIn, Instagram, or Google. If you interact with these features, those services may receive information about your visit. Check their privacy policies to understand what they collect.
If you prefer not to share such data, log out of those social networks before visiting our Site and avoid clicking their plugins on our pages.
Children Under 16
We do not knowingly collect personal information from anyone under age 16. If you believe a child has provided information, email us and we will delete it:
Email Policies
We will never sell or rent your email address. You can unsubscribe at any time by clicking the link at the bottom of our emails.
All email messaging will clearly state who it is from and how to contact us.
Notification of Privacy Changes
If we make significant Privacy Policy updates, we will notify you by posting changes on our Site or sending email before the changes take effect.
Non-United States Visitors
If you visit our Site from outside the United States, your information may be stored or processed in the United States. By providing your data, you consent to this transfer.
GDPR Rights (European Union visitors)
If you reside in the EU, you have rights including:
• Accessing the personal information we hold about you
• Correcting or deleting your info
• Restricting or objecting to processing
• Data portability rights
• Withdrawing consent at any time
To exercise GDPR rights, contact:
📧 hello@thebrightsidehq.com
You may also file a complaint with your local data protection authority.
CCPA Rights (California residents)
California residents have rights including:
• Knowing what personal information we collect
• Knowing whether we sell or share data (we do not sell personal data)
• Requesting access or deletion
• Equal service and pricing regardless of rights exercised
We do not sell personal information, so a “Do Not Sell My Personal Information” link is not required.
Exercising Your Privacy Rights & Contact Information
To ask for access, corrections, or deletion of your personal information, contact us:
The Bright Side Group
5815 Lacey Blvd SE #3237 Lacey, WA 98509 USA
📧 hello@thebrightsidehq.com
We may request verification to confirm identity before responding to requests.
California “Shine the Light” Rights
We do not share personal information with third parties for direct marketing. If this changes, you may request a listing of such disclosures once per year as allowed by law.